There, warned you. I've been in the most appalling mood for the past few days, inspired almost entirely by the people around me and their complete inability to follow instructions. Let me paint you a picture of recent times, starting with a mid-point presentation to the client at the end of last week.
All the way through this project, I've been clear to the creative team what the priorities are from the client's point of view, and how the fact that we've understood what these priorities are is crucial to maintaining our credibility. Despite this fact, two key points were missed off the presentation. I mean, so key that the client had to spend about an hour going over them again, pointedly looking at me with a sort of 'are you some kind of idiot' look on his face.
Coming out of the presentation, I mildly voiced my concerns to the group, and we settled on redesigning the whole thing the following day. That was actually quite productive, and I thought we were getting somewhere. We did, to an extent. The plan was to re-present to the client (who's on holiday - we presented over the internet) today, with more fully formed designs and technical solution.
Everything turned out well, except for the fact that we presented a homepage design without any advertising, one of the key points missed off the first session. Cue me going very red-faced and coming up with a number of excuses and again, looking like a bit of a fool.
So, whilst we're more or less back on track and I'm reasonably sure of getting this all sorted by the end of next week, I'm not exactly loving some of my colleagues right now. Stuff like that, by which I mean blatantly not listening to briefs and following one's own agenda, really doesn't help speed things along. It doesn't help that my 30th birthday falls right in the middle of it all, and I don't think I'll be able to properly relax with all this going on, in fact I know I won't be able to.
Still, all good experience I guess. Off to Dublin again tomorrow, thankfully just for a day trip, back there again next week for a couple of days. Can't decide if I want to stay on this project after this phase... jury's out on that one.
Showing posts with label clients. Show all posts
Showing posts with label clients. Show all posts
Wednesday, 8 August 2007
Rant. Pure, unfettered rant.
Labels:
clients,
designers,
dublin,
idiots,
presenting,
rant,
terrifying,
trials
Monday, 28 May 2007
Week Two...
... and it's a four-day week, how wonderful. Very chilled weekend, finishing up on the sofa with a light dinner - the Kiwi's made some world-beating potato salad with some chives we've been coaxing into life over the past few weeks. Having never successfully grown anything in my life this is a momentous occasion. The other day I used some thyme which has been growing on my windowsill - can't tell you how proud I was. God I'm getting old.
Actually it's more like a three-day week, as Friday is one of the six-weekly 'community days' that my new employer likes to throw. I'm quite looking forwards to it - it's an opportunity to get involved in seminars and discussion groups with the rest of the consultants, basically a way of ensuring that the wealth of knowledge in the business is distributed as evenly as possible. Consultants rarely socialise when not on the same project, as we tend to be onsite with clients most of the time, so this seems like a pretty good idea I reckon.
As the new boy I need all the help I can get, so I'll be there all eager-eyed, notebook in hand and pencil poised to capture all the words of wisdom I can.
However, before you start thinking I'm strolling down easy street in this new role, my colleague and I have to write up a reasonably detailed ecommerce plan for one of the UK's biggest news corps by Thursday night, which although I'm reasonably confident about it at this stage, is no small ask as there are potentially millions of quid at stake one way or another. No pressure, then... fortunately we're talking about the nuts and bolts of retail here so I'm more or less in my comfort zone.
Less so with the nuts and bolts of consulting. In my previous lives, an hour spent slacking off a bit yielded nothing more serious than a bit more work to do later in the week; a few days extra on a project meant annoying someone more senior but could usually be explained away and forgotten about. Things are different now - slipping a day can add several grand to a project; that extra hour spent MSNing someone is an hour the client's paying for... and if you come off your billable project to give some time to someone else as a favour, your bonus will be directly affected. This is all very new to me and initially a bit freaky and all so very growed up.
So how does all this feel? Brilliant, is the honest answer. Like the way you ache slightly when leaving the gym for the first time in too long, I'm exhausted. The sheer mental effort of being on form for 8 hours a day is something I'm (slightly shamefully) just not used to, but I'm loving it all the same. I'm being made to feel like the experience of working in retail for the past 15 years is finally worth something to somebody.
Along with all this, I'm slowly realising, an old thing is raising its ugly head again. I can't cruise in this job. I can't drift or tread water. I need to be responsible for myself, and in control of what goes on. Self-responsibility, eh? Let's see if I can get this one cracked whilst still in my twenties... now that would be an achievement.
Actually it's more like a three-day week, as Friday is one of the six-weekly 'community days' that my new employer likes to throw. I'm quite looking forwards to it - it's an opportunity to get involved in seminars and discussion groups with the rest of the consultants, basically a way of ensuring that the wealth of knowledge in the business is distributed as evenly as possible. Consultants rarely socialise when not on the same project, as we tend to be onsite with clients most of the time, so this seems like a pretty good idea I reckon.
As the new boy I need all the help I can get, so I'll be there all eager-eyed, notebook in hand and pencil poised to capture all the words of wisdom I can.
However, before you start thinking I'm strolling down easy street in this new role, my colleague and I have to write up a reasonably detailed ecommerce plan for one of the UK's biggest news corps by Thursday night, which although I'm reasonably confident about it at this stage, is no small ask as there are potentially millions of quid at stake one way or another. No pressure, then... fortunately we're talking about the nuts and bolts of retail here so I'm more or less in my comfort zone.
Less so with the nuts and bolts of consulting. In my previous lives, an hour spent slacking off a bit yielded nothing more serious than a bit more work to do later in the week; a few days extra on a project meant annoying someone more senior but could usually be explained away and forgotten about. Things are different now - slipping a day can add several grand to a project; that extra hour spent MSNing someone is an hour the client's paying for... and if you come off your billable project to give some time to someone else as a favour, your bonus will be directly affected. This is all very new to me and initially a bit freaky and all so very growed up.
So how does all this feel? Brilliant, is the honest answer. Like the way you ache slightly when leaving the gym for the first time in too long, I'm exhausted. The sheer mental effort of being on form for 8 hours a day is something I'm (slightly shamefully) just not used to, but I'm loving it all the same. I'm being made to feel like the experience of working in retail for the past 15 years is finally worth something to somebody.
Along with all this, I'm slowly realising, an old thing is raising its ugly head again. I can't cruise in this job. I can't drift or tread water. I need to be responsible for myself, and in control of what goes on. Self-responsibility, eh? Let's see if I can get this one cracked whilst still in my twenties... now that would be an achievement.
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